"Set yourself apart from the rest"

Oxford Brookes Business School tailor-make organisational solutions, flexibly delivered. Their focus is on applied expertise coupled with exceptional customer service, to provide meaningful qualifications, sustainable behavioural change and impactful results. Working with businesses, the public sector and third sector to connect external bodies and individuals with real world class expertise and research in the Business School


What have we been doing?

We have been working with Oxford Brookes Business School since 2010, delivering a centralised CRM solution and email marketing tool bringing together the team's communications with employers and learners.

In 2017 we introduced the WAVES team. Providing a bespoke solution for their job placement management process, including employer and learner onboarding and portal.

Key Challenges Faced

Integrating multiple streams to centralise and store data

Event Management and attendees

Email Marketing Campaigns and Contact Groups

Learner and Job Placements

Learner & Employer Portal

Multiple users and groups
User and permissions

Contact Management

Bring everything into one place!

Organisations and Employers
Groups, lists and reports
Preferences and GDPR


Keep a log of your conversations!

Calls and Meetings
Shared Calendar
Set Follow Up reminders

Email Marketing 

Design, Schedule and Send!

Gmail plugin
Email Templates
Bulk Email Campaigns & Reports


Make sure the job gets done!

Cross Department Tasks
Nominated User
Email Notifications & Reminders

Events and Courses

Managing attendees and more

Eventbrite Plug-in
Attendee status and notifications
Reports and more

Proposals and Quotes

 Grow and manage your sales!

Add Products & Services
Generate PDF
Sales Pipeline 


Sign up and alumni history!

Evidence and documents
Attended Courses
Preference and GDPR

Job Placements

Online application and processing

Learner and Employer Onboarding
Health & Safety checks
Notifications and Reports

Learner Portal

Connect with your learners!

View, edit and upload data
Limited access with flexible control
Bespoke forms and processes


Active Users

4 departments across the university


Marketing Emails Sent

Campaigns and newsletters


Event attendees

Connected through Eventbrite


Job Placements

Job Placements and learners

What are the Benefits?

Email Preference Centre

Multiple departments have the ability to create and send emails to their subscribed audience

Customer Engagement

Keeping track of all interactions and supporting user to stay GDPR compliant 

Learner Job Placements

Full onboarding and email notifications throughout for learners and administrators

Event Attendance

Integration with EventBrite has increased online course attendance by over 23%!

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Stay Connected

Tel: 01793 236246
Email: info@engagecrm.co.uk
Address: 1 Milton Road, Swindon, SN1 5JE

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