Support & Training
We are here to help
EngageCRM UK support team can connect with our clients during 9am - 5pm (Monday - Friday)
Save costs with our support structure!
We support 'super users' for them to internally support users!
Here to make it simple
We have refined our training for SuiteCRM & NextCloud into 3 levels of user engagement.
This helps us focus our training and group users at a similar level
Basic
Step 1
- • System Navigation
- • Create, Edit and View records & files
- • Homepage, Lists and view Reports
- • Plugins and Mobile App
Advanced
Step 1
- • Users, Groups and Roles
- • Report Building
- • Email Campaign Manager
- • User Dashboard set up
Administrator
Step 1
- • Developer Tools
- • Studio - Fields & Layouts
- • Module names & Menu Structure
- • Plugin Administration
Training, the way you need it
We can create bespoke training sessions focused on your modules, processes and customisations.
Save travel costs and book online training sessions for one or group users!
On Demand
Step 1
- • Online Guides
- • Bespoke PDFs
- • Bespoke Videos
- • Available 24/7
Remote
Step 1
- • Remote Desktop Control
- • One-Click Connection
- • Web Voice and Telephone
- • Live Screen Share and Walkthrough
Onsite
Step 1
- • Your Offices or Location (+Travel)
- • Controlled User Training
- • Single or Group Sessions
- • System walkthrough and questions
Would you like a Demo?
For more information on how we can meet the needs of your organisation get in touch now!