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Support & Training

We are here to help

EngageCRM UK support team can connect with our clients during 9am - 5pm (Monday - Friday)  

Save costs with our support structure!

We support 'super users' for them to internally support users!  

Here to make it simple

We have refined our training for SuiteCRM & NextCloud into 3 levels of user engagement.

This helps us focus our training and group users at a similar level

Basic

Step 1
  • • System Navigation
  • • Create, Edit and View records & files
  • • Homepage, Lists and view Reports
  • • Plugins and Mobile App

Advanced

Step 1
  • • Users, Groups and Roles
  • • Report Building
  • • Email Campaign Manager
  • • User Dashboard set up

Administrator

Step 1
  • • Developer Tools
  • • Studio - Fields & Layouts
  • • Module names & Menu Structure
  • • Plugin Administration

Training, the way you need it

We can create bespoke training sessions focused on your modules, processes and customisations.

Save travel costs and book online training sessions for one or group users!

On Demand

Step 1
    • • Online Guides
    • • Bespoke PDFs
    • • Bespoke Videos
    • • Available 24/7

Remote

Step 1
    • • Remote Desktop Control
    • • One-Click Connection
    • • Web Voice and Telephone
    • • Live Screen Share and Walkthrough

Onsite

Step 1
    • • Your Offices or Location (+Travel)
    • • Controlled User Training
    • • Single or Group Sessions
    • • System walkthrough and questions

Would you like a Demo?

For more information on how we can meet the needs of your organisation get in touch now!