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Engage IT

Full Control

You decide how you want it set up!

System, Customisations, Hosting, Support and Training

We believe we are using the best Open Source software, SuiteCRM & Nextcloud to deliver high quality solutions for organisations of all sizes.

With high speed hosting and security to our clients data provided by UKFAST!

We work with IT departments to implement the best solution for your organisation!
Full access to server and system can be granted to your super administrators anytime.

Hosting provided by UKFAST

Hosting IT departments can rely on!

With UKFAST we can give the highest standard servers, running in the most efficient way for hosting SuiteCRM or NextCloud.

Start your project with a Shared Server and as your project grows you can upgrade to a Dedicated Server!

Data Security

Your software, your data!
Protect your data inside SuiteCRM & NextCloud and control access to users.
EngageCRM UK guarantee we will release the full export of your open source database & files package anytime on request.  

Flexible

CRM and cloud based systems are not just to solve your needs today.
If your organisation's requirements change, you need software that is adaptive and cost effective when change is needed!
SuiteCRM & Nextcloud are continually evolving in real time as their developers upgrade the software.
With an active community and dedicated developers working on the Open Source software, it is forever getting better:  

How can an IT department CRM?

Assets Register

Manage a large number of IT assets for your organisation?

Using SuiteCRM we have created an 'Assets' register

This gives IT departments a central place to create IT Assets!

Record all information about the asset including ID numbers and the assigned member of staff

Log all issues with the asset and assigned Tasks etc for resolution!

Contract / Licence Manager

Organisations of all sizes have Contracts to manage!

Including IT departments the CRM can allow you to store all IT contract information in one place

Managing multiple Licences?
Store and record the licence, the asset it is linked to and the person who the licence is for!

Task Manager

All departments can benefit from the Task Manager inside SuiteCRM!

Create Tasks with notes, priority and due date.

Collaborate together with comments and email alerts!

Support Desk

CRM and cloud based systems are not just to solve your needs today.
If your organisation's requirements change, you need software that is adaptive and cost effective when change is needed!
SuiteCRM & Nextcloud are continually evolving in real time as their developers upgrade the software.
With an active community and dedicated developers working on the Open Source software, it is forever getting better:  

IT Alerts

Keep staff up to date with IT changes, upgrades and downtime etc!

Create notifications to all staff for 'IT alerts and updates' to view on the CRM

Using the Announcement dashlet it will be on every user homepage and once logged in they can see all the new announcements

IT departments can also use the CRM to send these notification via email directly to users!

CRM
Customer Relationship Manager

An online system & database that helps organisations of all sizes collect, manage and group their client data.

CRM can help improve all areas of an organisation from marketing & sales to contracts & delivery.

Keeping all of your interactions with your client in one place

Functionally very similar to the widely used SalesForce with a difference:  

Cloud

Cloud allows you to have personal storage online, that you can access securely anywhere!

Functionally very similar to the widely used Dropbox with a difference:

Upload & organise your Documents, Files, Images, Videos and much more!  

Would you like a Demo?

For more information on how we can meet the needs of your organisation get in touch now!